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	<title>Grim Observations &#187; Panic</title>
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	<description>Ruminations from a worried geek.</description>
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		<title>Panic is never the answer</title>
		<link>http://www.worrygeek.com/index.php/2008/09/30/panic-is-never-the-answer/</link>
		<comments>http://www.worrygeek.com/index.php/2008/09/30/panic-is-never-the-answer/#comments</comments>
		<pubDate>Tue, 30 Sep 2008 17:50:11 +0000</pubDate>
		<dc:creator>jnials</dc:creator>
				<category><![CDATA[Computers & Internet]]></category>
		<category><![CDATA[Politics]]></category>
		<category><![CDATA[Bailout]]></category>
		<category><![CDATA[Panic]]></category>

		<guid isPermaLink="false">http://www.worrygeek.com/?p=37</guid>
		<description><![CDATA[I&#8217;ve worked in operational environments over the years as a systems administrator.  When I worked at IBM one of my responsibilities was ensuring uptime for the semiconductor design environment in Austin.  One of the most valuable lessons I learned there was about panic. Downtime in that environment could cost millions (the rough planning figure I [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve worked in operational environments over the years as a systems administrator.  When I worked at IBM one of my responsibilities was ensuring uptime for the semiconductor design environment in Austin.  One of the most valuable lessons I learned there was about panic.</p>
<p>Downtime in that environment could cost millions (the rough planning figure I used was in the vicinity of a quarter of a million dollars an hour in lost productivity with the first 15 minutes of the outage losing between 4-24 hours of work.  Lots of money was on the line, and I had plenty of senior management at IBM regularly telling me how criticial it was.  I even got a phone call once from the VP in charge of the Server group to let me know how critical uptime was for a particular chip build.</p>
<p>Needless to say, in that environment it would be easy to panic.  Most times I didn&#8217;t because I had a strong team backing me.  The few times I did panic were very instructive.  Here are some of the lessons I learned:</p>
<ol>
<li>Panic will not make the solution better.  It usually prevents the solution.</li>
<li>Panic will not get anything done any sooner.</li>
<li>Choices made while panicking will almost universally prove to be the wrong ones.</li>
<li>Panic immobilizes.</li>
<li>Panic equals <strong>FAIL</strong>.</li>
</ol>
<p>Panic is what I see going on with the bailout.  We don&#8217;t know what to do, so we gotta do *something*.   And we do need to do something.  But does it need to be so panic driven?  What will change between today and tomorrow that will make such a huge difference?</p>
<p>Bold and decisive action does need to be taken, but it should also be deliberate action, not the panic driven need to do anything to show we are doing something.</p>
<p>Rudyard Kipling (under read in our politically correct society said this:</p>
<blockquote><p><span class="text3">If you can keep your head when all about you are losing theirs and blaming it on you; If you can trust yourself when all men doubt you, but make allowance for their doubting too; . . . If you can meet with Triumph and Disaster and treat those two impostors just the same . . . yours is the Earth and everything that&#8217;s in it.</span></p></blockquote>
<p>We forget this to our peril.</p>
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